Terms of Service

This website is operated by Hoodie Haven (ABN: 29 654 692 154). Throughout the site, the terms “we,” “us,” and “our” refer to Hoodie Haven. Hoodie Haven offers this website, including all information, tools, and services, subject to your acceptance of all terms, conditions, policies, and notices stated here.

For returns information, refer to our Returns & Exchanges Policy . That policy is incorporated into these Terms by reference.

By visiting our site or purchasing from us, you engage in our Service. You agree to be bound by these Terms of Service and all linked policies. These Terms apply to all users of the site.

If you do not agree to these Terms, you must not use the website or services. Acceptance is expressly limited to these Terms.

We may update these Terms at any time. Changes take effect once published. Continued use of the site constitutes acceptance.

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform used to sell our products.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are of legal age in your jurisdiction or have consent to allow any minor dependents to use this site.

You may not use our products for unlawful purposes. You must not violate any applicable laws. Any breach may result in immediate termination of service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Content you submit, excluding payment information, may be transferred over various networks. Payment data is always encrypted during transfer.

You must not reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee information on this site is accurate, complete, or current. Content is provided for general information only. Reliance on site information is at your own risk.

We may modify content at any time. We are not obligated to update information. You are responsible for monitoring changes.

SECTION 4 – SERVICE AND PRICE MODIFICATIONS

Prices may change without notice. We may modify or discontinue services at any time. We are not liable for changes, suspensions, or discontinuations.

SECTION 5 – PRODUCTS AND ORDERS

Some products are available exclusively online. Quantities may be limited. All purchases are subject to our Returns & Exchanges Policy.

We do not accept returns, refunds, or exchanges for change of mind or incorrect size selection, except where required by law. Review your order carefully before checkout.

We attempt to display product colours accurately. Colour appearance may vary by device or screen.

We reserve the right to limit or cancel orders for any reason. This includes stock availability, payment issues, or suspected misuse. If an order is cancelled, a refund will be issued where applicable.

For international customers, orders may be subject to local import duties or taxes. These charges are the responsibility of the recipient. Declared values comply with international shipping laws.

Last updated: August 5, 2025